Shipping Policy

Last Updated: July 2026

At GripGala, we're committed to getting your golf gear to you quickly and safely. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times:

• United States: 3–7 business days

• Canada: 5–10 business days

• United Kingdom: 4–8 business days

• Europe: 5–10 business days

• Australia & New Zealand: 7–15 business days

• Rest of the World: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

From time to time, GripGala may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. GripGala is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delays

While we strive to deliver every order on time, unforeseen circumstances such as severe weather, customs inspections, carrier disruptions, or high shipping volumes may cause delays beyond our control.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through our Contact Us page. We're always happy to help.